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(Bloomberg) — Apple Inc. is working on a software update for the iPhone 14 Pro and Pro Max aimed at fixing a bug that made the rear camera on the device physically vibrate when used with some third-party apps.
The update will be released next week, according to the company, signaling it has identified a solution. The software fix will mark at least the second so far for iPhone 14. On launch day, users were asked to update to iOS 16.0.1 to address issues related to activating FaceTime.
The latest iPhone went on sale last Friday, and some users took to social media to complain about the camera bug. The problem, which can also cause crackling sound, is the result of the optical image stabilization hardware malfunctioning in some cases with third-party apps. Stabilization technology is designed to shift the camera system to compensate for iPhone movement, helping to prevent blurry images.
Users have complained about a bug blocking the camera feature in social media apps like Snapchat, TikTok, Instagram and Facebook, but it doesn’t appear to be affecting Apple’s built-in camera capabilities. Snap Inc., the maker of Snapchat, said Monday it was “working directly with Apple” to address the issue after receiving reports from users. TikTok and Meta Platforms Inc., the owners of Instagram and Facebook, did not immediately respond to requests for comment.
The new camera system on the iPhone 14 Pro, which is the first to include a 48-megapixel sensor for the main lens, is one of the major upgrades for this year’s device. The phone also has a software interface on top of the device known as Dynamic Island, which works with an updated camera cutout to display information like map directions or AirPods status.
So far, the iPhone 14 Pro and iPhone 14 Pro Max seem to be the biggest hits in the lineup. Shoppers lined up at Apple retail stores in search of devices over the weekend, and devices were sold out in many places. Consumers looking to purchase the model through Apple’s website will have to wait until at least October to have it shipped.
(Update with Snap response in fourth paragraph.)
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Apple Plans Fix for Shaking iPhone 14 Pro Camera post next week – BNN Bloomberg first appeared in Canada News Media.