Lok Sabha member Mahwa Moitra said on Sunday that 10-minute delivery needs to be regulated / outlawed. They believe that 10 minutes of delivery is life threatening and also violates traffic rules. Moitra will raise the issue in Parliament.
“10-minute transfers need to be regulated / outlawed,” Moitra said via his Twitter account.
“No civilized society can persuade delivery executives to break traffic rules and endanger their own lives and the lives of others,” he said. “It’s all about pizza.”
“I am going to take him to parliament,” Moitra said.
Moitra is an All India Trinamool Congress MP in the Lok Sabha.
In particular, the 10-minute delivery of food and groceries has gained traction when several delivery apps launched the exercise a few months ago. This has raised a lot of questions and controversies, especially if people need groceries in less than 10 minutes.
The concept of a 10-minute delivery gained popularity in March of this year when Zomato decided to reduce the delivery time from 30 minutes to 10 minutes. It went viral and many people reacted mixedly.
On March 22, 2022, Zomato’s boss, Depender Goel, made it clear on his Twitter account that the 10-minute service was safe for delivery partners.
Goel explained that the 10-minute delivery would be for specific nearby locations, popular and standard menu items. Also, there are no penalties for late delivery, and no concessions for on-time delivery. Further, it was clarified that the delivery partners are not informed about the promised delivery time which is for delivery of both 10 minutes and 30 minutes.
Zomato’s founder and CEO said they were building new food stations to enable 10-minute service only for specific customer locations.
It should be noted that 10 minute delivery for groceries has been going on for a long time.
Last year, Grofers co-founder Albinder Dhindsa clarified the 10-minute delivery via his Twitter account on August 28 when he hated it. He clarified that his partner stores are located within 2 km of the customers. They have more than 60 stores in Delhi and more than 30 in Gurgaon.
“Our stores are so densely populated that we can deliver 90% of orders within 15 minutes even if our riders drive at speeds of less than 10 kilometers per hour!”